- C-TO-BE
- Organizational Development
- Management Training
- Leadership
- Communication
- Communication Training
- Nonviolent Communication
- Rhetoric - the Power of Language
- Effective Argumentation and Persuasion
- Facilitation - More Than Writing Cards
- Facilitate Online Meetings Professionally
- Meeting Management
- Presentation Skills Training
- Presenting in English for Non-Native Speakers
- Small Talk in English for Non-Native Speakers
- Intercultural Competence
- Personal Mastery
- Sales Training
- Train the Trainer
- Business Coaching
- Better Negotiating
Sell Digitally. Convince with Confidence.
Remote Selling
The training is designed for employees in sales, key account management, business development, as well as technical sales and project-related roles and customer service functions who primarily work with customers in remote or hybrid settings. It enables participants to sell confidently without physical presence, build strong customer relationships remotely, and actively drive sales conversations forward.
The focus is on creating trust in virtual meetings, leading customers effectively through digital interactions, and turning remote conversations into real business opportunities.
Contents of the Training
Understanding Remote Selling
Increasing Impact in Virtual Customer Conversations
Building Trust and Relationships Digitally
Identifying Needs and Leading Conversations
Closing Business Opportunities Virtually
Methods
Interactive live simulations of virtual sales situations, online role plays, video feedback, best-practice analyses, digital sales communication tool training, and intensive practical exercises using realistic remote-selling scenarios.
Do you have any questions? Please feel free to contact us!
Understanding Remote Selling
- Key differences between face-to-face and remote sales
- Opportunities and challenges of virtual selling
- Capturing attention and maintaining engagement online
- Remote selling as a core element of modern sales processes
Increasing Impact in Virtual Customer Conversations
- Creating a professional and confident virtual presence
- Using voice, language, and body language effectively online
- Structuring and leading virtual conversations clearly
- Engaging customers actively instead of simply presenting
Building Trust and Relationships Digitally
- Building relationships without physical presence
- Active listening in virtual conversations
- Communicating credibility and personality online
- Creating emotional connection despite distance
Identifying Needs and Leading Conversations
- Effective questioning techniques in remote selling
- Structuring customer needs analysis professionally
- Steering conversations despite distractions and distance
- Creating commitment in virtual meetings
Closing Business Opportunities Virtually
- Recognizing buying signals in digital conversations
- Building commitment without face-to-face interaction
- Applying effective virtual closing techniques
- Defining and securing clear next steps
Methods
Interactive live simulations of virtual sales situations, online role plays, video feedback, best-practice analyses, digital sales communication tool training, and intensive practical exercises using realistic remote-selling scenarios.
Do you have any questions? Please feel free to contact us!
Training OFFERS
We report on current topics in our blog - take a look!
Book tips
For anyone wanting to deepen their knowledge, we recommend the specialist literature from C-TO-BE. Order directly from us now.Virtual Negotiation. An Optimal Approach to Online Negotiations
Better Negotiating. The Training Book
Flexibel verhandeln. Die vier Fälle der NEGO-Strategie (German version)
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