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Giving Feedback, Criticizing, Motivating Sustainably 

Management of Trainees

Training young people is one of the most rewarding, and challenging, tasks in a company. As a trainer, you have the opportunity to help shape high-quality training and have a significant influence on the positive personal and professional development of trainees. The training process is not just a matter of passing on knowledge, but also requires a high level of responsibility, as well as advisory and support skills, on the part of those responsible for training.
Training focuses on the leadership of young people on the threshold of adulthood who are at the beginning of their professional lives. They often have different attitudes, behaviors and expectations than already experienced employees. Trainers are always prominent role models. In this training, trainers learn to strengthen their communication, sustainable motivation skills, and especially their leadership skills. With the help of the right tools, they promote independent trainees who relieve skilled workers and become competent future colleagues.

Contents of the Training

Day 1: Leadership and communication

Trainers are role models and contacts
  • The many roles of trainers - reference person for training officers and trainees, educators, experts, colleagues, coordinators, and coaches - a clarification of roles.
  • "What makes them tick?" Interesting facts from youth and developmental psychology

Modern leadership styles and leadership behavior
  • From leadership style to leadership personality
  • Stumbling blocks for trainers
  • Analyzing and reflecting on your own leadership behavior
  • Practical exercises and case work

Solution -oriented conversation
  • Rules and principles for solution -oriented interviewing
  • Asking the right questions: training open and resource-oriented questions
  • Change of perspective: when and how to move from close guidance of trainees to trustful learning support

Day 2: Feedback and conflict resolution in training

Conducting developmental feedback discussions 
  • Conducting feedback conversations constructively: Making development opportunities visible
  • Courage to criticize! What do I say, what do I not say?
  • Said, done, learned: How to promote and review individual learning

Dealing with difficult situations from A-Z
  • Orientation for the solution of not everyday topics
  • Preparing and conducting difficult conversations in a targeted manner
  • Taking the right action when action is required
  • Where can I find help? Expert suggestions on the following topics:
    Aggressive behavior / Alcohol / Dropping out of training / Attention deficit hyperactivity disorder - ADHD / Drugs / Entry-level qualification / Parenting / Experiential education / Eating disorders / Feedback discussions / Lack of reference to the world of work / Generation "Internet" / Low motivation to learn and perform / Low basic school knowledge / Domestic violence / Intercultural conflicts / Cooperation between school and company / Learning styles / Lying / Lack of personal hygiene / Bullying / Negative group dynamics / "Null- Bock" mentality / Recognizing potential / Internship / Failed exams / Pregnancy / Self-harm / Addictive substances / Over or under challenging / Networking with others / Inappropriate clothing / Fear of failure / Indebtedness / Insecurity / Welcome culture in the company / Target agreements / Cooperation with vocational school 

Professional handling of the internal appraisal sheet
  • Appraisal principles
  • Recognizing and avoiding assessment errors    
  • Appraisal interviews with trainees

Experience- and participant-oriented methods, participant-active, compact and comprehensible knowledge transfer, exercises for direct transfer to one's own field of work, facilitation, and small group work, reflection on one's own behavior, and role-playing scenarios and simulations.

Training OFFERS

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Book tips

For anyone wanting to deepen their knowledge, we recommend the specialist literature from C-TO-BE. Order directly from us now.

Virtual Negotiation. An Optimal Approach to Online Negotiations
Better Negotiating. The Training Book
Flexibel verhandeln. Die vier Fälle der NEGO-Strategie (German version)
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