Contents of the TrainingChange of Perspective
- Reflection on the term "culture"
- Function of stereotypes and prejudices
- Facts about China: country, culture, politics, economy, and society
- Values and attitudes of different generations in China
Working with Chinese people
- Differences in corporate and work culture (e.g. group and relationship orientation)
- Hierarchy and order, Chinese understanding of harmony, business etiquette, performance orientation, leadership style, understanding of time, planning and decision-making processes, and know-how transfer (way of learning)
- Practical exercises for everyday work, e.g. meetings, presentations, telephone, and mail contact, training of the Chinese stakeholder
Communication
- Face-saving communication
- Communication in conflict situations and transmission of critical feedbacks
- Exercise: 1001 ways to say no
Social Integration
- Strategies for building a social environment and a network in the company
- Tips on everyday life, dos & don'ts (business meals, gifts ...)
MethodsTrainer input, practical simulations of dialogues and discussions in groups, practical exercises on concrete situations from the business environment, basic survival tips, and list Dos & Don'ts.