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Breaking Down Silos. Working Across Boundaries.
Cross-Functional Excellence
In complex organizations, multiple functions with different perspectives, goals, and priorities need to work together. When different ways of thinking and operating come together, unnecessary coordination, competing priorities, and unclear responsibilities can get in the way of effective collaboration.
Cross-Functional Excellence focuses on strengthening leaders’ ability to actively shape collaboration across functions, clarify decision-making, and address competing priorities constructively. The goal is greater accountability, faster decisions, and a shared understanding across organizational boundaries.
Cross-Functional Excellence focuses on strengthening leaders’ ability to actively shape collaboration across functions, clarify decision-making, and address competing priorities constructively. The goal is greater accountability, faster decisions, and a shared understanding across organizational boundaries.
Training Objectives
- Build more effective ways of working across functions.
- Clarify decision-making processes, roles, and responsibilities.
- Address competing priorities constructively and enable joint solutions.
- Take clear ownership of decision mandates and decision rights – and delegate them effectively.
- Use escalation deliberately and constructively.
- Strengthen leadership across organizational boundaries.
Contents of the Training
Day 1 | Breaking Down Silos and Rethinking Collaboration
Understanding and Overcoming Silo Thinking
Making Faster, Clearer Decisions
Resolving Competing Priorities Constructively
Day 2 | Strengthening Accountability and Escalation
Using Escalation as a Leadership Tool
Working Effectively Across Organizational Boundaries
Translating Learning into Leadership Practice
Methods
The training combines short, focused input with practical case studies, reflection, and hands-on work on real cross-functional situations from participants’ day-to-day leadership. Participants work specifically on decision-making, competing priorities, and cross-functional challenges, using these situations to develop concrete options for action that they can apply in their leadership practice.
Do you have any questions? Feel free to contact us!
Day 1 | Breaking Down Silos and Rethinking Collaboration
Understanding and Overcoming Silo Thinking
- Recognizing common challenges at organizational interfaces and different functional perspectives
- Balancing individual or functional perspectives with the interests of the organization as a whole
- Strengthening shared accountability for outcomes
Making Faster, Clearer Decisions
- Analyzing decision-making processes and common sources of delay
- Who decides what — and with what authority?
- Strengthening decision-making despite competing interests and perspectives
Resolving Competing Priorities Constructively
- Making different goals and priorities visible
- Balancing interests and developing solutions that work across functions
- Addressing tensions early and working through them constructively
Day 2 | Strengthening Accountability and Escalation
Using Escalation as a Leadership Tool
- When is escalation the right approach?
- Escalating issues to the right people, with a clear and solution-oriented approach
- Taking ownership even when dealing with difficult cross-functional issues
Working Effectively Across Organizational Boundaries
- Creating greater accountability in cross-functional collaboration
- Clarifying expectations, roles, and responsibilities
- Establishing shared principles for working across functions
Translating Learning into Leadership Practice
- Working on real cross-functional challenges from day-to-day leadership
- Identifying personal areas for action
- Defining commitments and concrete next steps for the workplace
Methods
The training combines short, focused input with practical case studies, reflection, and hands-on work on real cross-functional situations from participants’ day-to-day leadership. Participants work specifically on decision-making, competing priorities, and cross-functional challenges, using these situations to develop concrete options for action that they can apply in their leadership practice.
Do you have any questions? Feel free to contact us!
Training OFFERS
We report on current topics in our blog - take a look!
Book tips
For anyone wanting to deepen their knowledge, we recommend the specialist literature from C-TO-BE. Order directly from us now.Virtual Negotiation. An Optimal Approach to Online Negotiations
Better Negotiating. The Training Book
Flexibel verhandeln. Die vier Fälle der NEGO-Strategie (German version)
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