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- Better Negotiating
Challenge More. Disagree Better.
Healthy Conflict
In different functions and areas of expertise, people bring different perspectives, assessments, and priorities to the table. Turning these differences into better decisions and sustainable solutions requires not only collaboration, but also the confidence to voice different views and challenge the status quo.
Healthy Conflict helps leaders and teams engage with controversial issues constructively, speak up when they disagree, and use different perspectives to strengthen decisions – without turning professional disagreement into personal conflict.
Healthy Conflict helps leaders and teams engage with controversial issues constructively, speak up when they disagree, and use different perspectives to strengthen decisions – without turning professional disagreement into personal conflict.
Training Objectives
- Strengthen constructive challenge as an essential part of effective collaboration.
- Recognize and prevent groupthink and premature consensus.
- Challenge decisions and assumptions constructively, including when working with senior leaders or strong personalities.
- Keep professional disagreements clear, focused, and fact-based.
- Actively draw on diverse perspectives and critical voices.
- Foster a culture where people can say a well-reasoned “no.”
Contents of the Training
Day 1 | Making Challenge and Dissent Constructive
Understanding Productive Dissent
Taking a Clear Position
Having Tough Conversations Without Escalating
Using Dissent to Improve Decisions
Healthy Conflict in Practice
Day 1 | Making Challenge and Dissent Constructive
Understanding Productive Dissent
- Distinguishing between conflict, dissent, and constructive challenge
- Recognizing common patterns of conformity and using different perspectives as a resource
Taking a Clear Position
- Standing behind your position, including in conversations with senior leaders
- Raising concerns clearly, objectively, and respectfully
- Learning to say – and hear – a well-reasoned “no”
Having Tough Conversations Without Escalating
- Engaging in robust professional debate without making it personal
- Separating arguments and interests from the people involved
- Addressing tension early and using it productively
Day 2 | Building a Culture of Healthy Challenge
Speaking Up in Day-to-Day Collaboration
- Actively bringing critical perspectives into the conversation
- Responding constructively to opposing views and uncomfortable feedback
- Making use of different perspectives, especially on contentious issues
Using Dissent to Improve Decisions
- Systematically considering relevant counterarguments
- Making risks and blind spots visible
- Moving from debate to clear decisions once all relevant perspectives have been heard
Healthy Conflict in Practice
- Working on real situations from BRÜCKNER Group
- Reflecting on personal communication and conflict patterns
- Developing concrete approaches for building a culture of constructive challenge
Methods
Interactive input, practical examples, reflection exercises, peer exchange, and hands-on practice using real conflict and challenge situations from day-to-day work. The focus is on practical application, constructive dissent, and immediate transfer into everyday leadership and collaboration.
Do you have any questions? Feel free to contact us!
Training OFFERS
We report on current topics in our blog - take a look!
Book tips
For anyone wanting to deepen their knowledge, we recommend the specialist literature from C-TO-BE. Order directly from us now.Virtual Negotiation. An Optimal Approach to Online Negotiations
Better Negotiating. The Training Book
Flexibel verhandeln. Die vier Fälle der NEGO-Strategie (German version)
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